Return & Refund Policy

MrsMeyers Return & Refund Policy

Return Eligibility and Conditions

MrsMeyers accepts return requests for eligible items within 30 days of delivery. To qualify for a return, products must meet all the following criteria:

Be unused and in their original condition
Include original packaging, when applicable
Contain any accessories or materials originally supplied with the order

Items showing signs of use, damage, modification, or excessive wear are generally not eligible for return.

Non-Returnable Items

The following product categories are not eligible for return at MrsMeyers:

Personalized or custom-made products
Digital goods
Gift cards
Final-sale merchandise
Items damaged after delivery due to customer use

Returning Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect product, please contact us immediately. Provide your order details along with photos or other relevant information to help us assess the issue.

MrsMeyers will evaluate the situation and may offer a replacement, refund, or another suitable resolution based on the circumstances.

Return Shipping Costs

Customers are responsible for shipping costs when returning items for reasons other than defects, damage, or errors on our part. Original shipping fees are generally non-refundable unless required by law.

Refund Process and Timing

Once we receive your returned item, it will be inspected to confirm it meets the return requirements. Upon approval, refunds will typically be issued to the original payment method.

Please allow 5-10 business days for the refund to process and appear in your account, depending on your payment provider or bank.